Higher performing workplaces
Welcome to new and exciting courses, where our team of experts combining their expertise and experience to train you, in interactive and practical sessions, designed to develop your professional skills
With real life examples from our training teams experience in export, marketing and sales, as well as founding and running companies. Courses are delivered by the DNA consulting team, we have developed a series of six programmes, for on-line training. You’ll be able to delve into hands-on experience with our trainers.
DNA were awarded the tender to deliver a High Performing Workplaces training programme, by West Yorkshire Consortium of Colleges, as part of a european funded initiative. The appointment followed an extensive application process, involving rigorous evaluation of our experience, knowledge and expertise of the subject matter, skills and capabilities of the DNA team.
In these sessions DNA delivers an engaging series of topic sessions, covering a mix of export, marketing and broader business skills.
How long is the Training?
Each of the Courses are packed into individual session topics, which delegates attend on Zoom. Delivered in 2 half day online sessions. There is also an option for these to be delivered as individual session topics if preferred. All sessions to be delivered by one of DNA’s highly experienced mentors. The training modules have been tried and tested in live commercial settings again and again.
From July onwards DNA will also be looking to offer the Training courses face to face as a venue based 1 day seminar.
Style of the courses
Delivering personal professional development training and coaching that is a mix of lecture, example, exercise and take away tools to enable delegates to apply their learning in their daily work. The sessions are designed to be engaging, with some interactivity via Zoom sessions to enable discussion and peer to peer learning.
What do delegates receive at the end of their training?
Once each delegate completes the course they will receive a pack that includes
- A certificate they completed the course
- Example tools they can use in their business
- An outline of next steps – they can explore
For all attendees of the export modules they will receive a Free Book on export ‘Who ordered the battered cod, a guide to export’. Written by Doug Jackson, one of our experienced trainers.
* 40% funding is available for eligible businesses through the Higher Performing Workplaces project, funded by the European Social Fund. To be eligible the business must be based in one of the following districts: Bradford, Calderdale, Craven, Harrogate, Kirklees, Leeds, Selby, Wakefield or York.
EXPORT EXCHANGE
Delegates will gain a clear grasp of the essentials to export. They will learn how to get on the first few rungs with their plan. Ensure they avoid the pitfalls when starting out. Be equipped with the tools to understand the stages of export. Ensure their business is now ready to export. They will know how to identify which are the ‘best’ markets for their products and or services. Finally they will have a checklist of shipping and getting paid do’s and don’ts.
Session topics
- Understanding/introduction to exporting
- Getting match fit – people/systems/products
- Overseas Market Health Check (OMHC)
- Global positioning
- Market Selection
- Shipping & getting paid
Who is the course for?
Business Owners, Directors & Managers involved in planning an export strategy.
SALES & ACCESSING NEW MARKETS
Move from good sales skills to great people skills. Remove the emotion and get a plan that will sustain you through to your goals. Become decisive about your differential as a business and product/service offering.
Session topics
- Selling is more than an one-time thing
- Developing a sales plan
- Market Research
- Competitor Research
- Devising a plan
- Conclude your plan
- Summary questionnaire and mapping your plan
Who is the course for?
Business owners and Sales professionals who want to hone their skills, gain a refresher on techniques. Gain insights in to improving USP’s and competitive advantages.
DIGITAL EXPORT & MARKETING
Have your structure for a marketing strategy complete. Gain insights into planning, content and how to reach audiences. Identify the most effective routes to market. Learn about building long-term brand recognition, as well as short wins.
Session topics
- Product(s) & Pricing
- Market Research & Internationalisation
- Marketing strategy
- Building Communications collateral
- Place (markets selected)
- Partner (channels to market – agent/jv/distributor etc
Who is the course for?
Business owners, entrepreneurs, start-ups.
ENTREPRENEURIAL SKILLS
Develop your ability to remove barriers to success. Identify your space in the market. Understand what you’re great at and the blind spots. Sets goals and learn the assets of success.
Session topics
- Dreaming Big
- Innovating and finding a market USP
- Personal Effectiveness Matrix
- Self-awareness – Johari’s Window
- Goal setting
- The behaviour of highly effective people
Who is the course for?
Business owners, entrepreneurs, start-ups.
COMMERCIAL AWARENESS
Create a framework for good decision making. Understand what the purpose of negotiation is. Find out how to get other on your side.
Session topics
- What is being commercial?
- How to get a ‘win-win’ agreement
- Slow and fast thinking
- Rapport building
- Skills Radar
- Understanding your audience
Who is the course for?
Business owners, entrepreneurs, start-ups.
BUSINESS DEVELOPMENT
Learn the art and science of business development with client management. See the benefits of combining these to become more effective at business development & growth.
Session topics
- Business Planning & Goals – UK & Export
- Sales Targets – products and services
- Business Development techniques & methodologies
- Rapport Building
- Communications styles VAK
- Systems & Process – CRM
Who is the course for?
If you are involved in business growth, or an owner manager to sales teams, or planning an export plan.
Meet the team
The course trainers have decades of trading overseas import & export knowledge. The training modules have been tried and tested in live commercial settings again and again.

Working with companies delivering programmes to motivate business owners to aim higher, supporting them in a coaching role and working through the whole business to deliver results that last and continue, are key objectives of his. Jonathan has been led the training programmes that DNA delivers. DNA’s training tools have been developed and complimented with world learning to inspire clients and engage teams. As a business we are committed to continual personal development in order to bring this knowledge to clients.



